Previous Product Update

For more details on our previous product updates, please visit our YouTube channel or see next pages.

Locating

We continuously enhance our locating system by updating our badges (beacons) and streamlining the Flowstation for easier use.

  • October 2023

    • New Beacon Prototype

    • Auto-Assignment of Provider to Exam Room Based on Patient Information

  • July 2023

    • Patient Self-Rooming

  • April 2023

    • Wireless Deployment Options (BETA)

      • Tablets on Wi-Fi

  • January 2023

    • Status Update: Beacons

  • September 2022

    • Status Update: Beacons

  • July 2022

    • Highlight Users When Searching from Flowstation

    • Search for Patients from Flowstation

  • December 2020

    • Dual verify actions

    • See who added an action

    • Additional information about users on hover

    • Flash/unflash actions from Flowstation

    • Hold/unhold rooms from Flowstation

Communicate

Updates on Care Team Communication and Patient Interaction

  • October 2023

    • Teams Integration for Personal Notifications

    • Notification Counter on App Taskbar

    • Option to Select Which Icons to Mute from Flowstation View

    • Filter Waiting Room by Provider

  • July 2023

    • Auto-Clear Actions by Role

  • April 2023

    • Patient Content

    • Educational Videos on Tablets

  • January 2023

    • Lobby View

    • Hidden Rooms

    • Panic Button Shortcut

    • Mute Notifications Popup Option

    • Disabled Icons Option

    • Reply to Icons Using Text Option

  • July 2022

    • Ability to Show Surveys Only After Provider Has Entered the Room

    • Transfer Patients to Different Room from Tablets

    • New Hardware: Nurse Call Buttons, Emergency Pull Cords, Panic Buttons

  • September 2022

    • Alert Pane on Flowstation/Tablets

    • Action/Icon Responses

    • Hold to Confirm (e.g., Code Blue)

    • Multiple Staff/Provider Assignments per Room

    • Notifications for Specific Staff

  • January 2022

    • View/print a list of Icons and their definitions

    • Hover over Actions to see

      • Name

      • Definition

      • Time requested

      • Name of individual Action was requested by

  • July 2022

    • User permission sets July 2022

    • Automatic invite to Foundations Training for new users

  • April 2022

    • Device status chart

    • Resend email to new user

  • December 2020

    • New flow for alerts

    • Provider entering an unassigned, patient-occupied room will trigger an updated provider assignment

    • LED tablets for increased visibility

Illuminating the Data

Updates on collecting and viewing data reports.

  • July 2023

    • Option for Total Time to Include Check-In (not just when patient is roomed)

  • April 2023

    • Actionable Patient Surveys

      • Happy / Sad / Neutral Face Questions

      • Free Response Questions

      • Multiple Choice Questions

      • Reporting on Survey Questions (see Patient Survey Responses)

  • January 2023

    • Benchmarking

    • Patient History in Room

    • Check-In Provider Metric

  • September 2022

    • Export Reporting Data

    • Patient History with Actions

  • July 2022

    • Saving Report Views

    • Printing Reports

    • Drill-Down Functionality

    • New Report: Analytics Utilization

    • Patient History Report Now Shows Actions

    • Reporting by Staff or Provider

  • April 2022

    • New icon utilization report

    • New workflow opportunity analysis

    • Added functionality on hover in exam utilization report

Integrations

SyncTimes performs optimally when it integrates seamlessly with your existing systems and software. Here are some updates highlighting our improved integration with these programs.

  • October 2023

    • Teams Integration (Single Sign-On and Notifications)

    • Chrome Extension

  • July 2023

    • Athena Enhancements:

      • i2i Quality Measures Visibility

  • April 2023

    • Athenahealth Administrative Options

    • Built-In Mapping

  • January 2023

    • HL7 Pull Patient Registration Time

    • Bidirectional HL7 for Status Updates

    • EHR Mapping Tab

  • September 2022

    • Cancel Patient Visits

    • Overhead Paging

  • April 2022 (Athena Integration)

    • Patient Information Display

    • Transferring Patients

  • April 2021

    • Front Desk Integration

      • Front desk overhaul & waiting room card

      • Sound notification for newly checked-in patient

      • Audible & alert subscriptions for newly checked in patients

      • HL7/API interfaces

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