Performing The Installation

After having determined device locations and the organization having installed wiring it is time for SyncTimes staff to connect and install devices. This guide walks users through the steps to do so.

The inventory team will have sent hardware to the location. Before arriving onsite confirm with the organizations contact that the inventory has arrived, ask where it is located and how to access it upon arrival. Coordinate the day(s) and time(s) for installation.

Installing Tablets

Using the schematics install tablets on the walls.

  1. Ethernet cords are plugged into the switch and are dropped near the tablet boxes.

  2. Plug the receiver into the USB input for all 'interior' tablets and a sufficient number of 'outside' tablets.

  3. Plug ethernet line into the tablet which will power it on.

  4. After the device has powered on, name the device in SyncTimes.

    1. Select Devices.

    2. Select the "+" icon.

    3. Enter the entire device ID that is found on the tablet including "Sync" at the beginning so the entire ID will be "Sync0631". (There will be a sticker on the back or you can tap on the date/time.)

    4. Click "Add Device"

    5. Click back out to the open space, refresh the Devices page and search for the device you just added.

    6. Click on the device you just added.

    7. Click "Assign to Room", choose the organization, department and room.

    8. Choose "Is Inside" if true, if not, leave the checkbox unchecked.

    9. Click "Save".

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