Remove the tablet from its mount, unplug, and reconnect the Ethernet cable. If the issue persists, contact SyncTimes support.
If your tablet looks like this, then that means the tablet isn't connected to the network.
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To troubleshoot this, first try taking the tablet carefully off its mount, unplugging the ethernet cable in the back, and replugging it back in.
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If that doesn't resolve the issue, contact SyncTimes to power cycle your switch and help troubleshoot with you further.