Explore the latest product updates, email reports, additional sound options, a new safety badge with a staff assist button, new reports, and much more.
Email Reports
SyncTimes now delivers data straight to your inbox! You can schedule reports to be sent at a preferred times and make them recurring. In the report dropdown menu, click "Email Reports" to get started. You can send a one-time report or schedule to automatically send a report to your inbox. Just select a report, customize the details, and specify the date range for your data.
Here are some reports that you can receive:
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Action Requests: Monitors the use of specific icons and tracks associated response times. Perfect for analyzing how often the 15+ minute timer appears and how quickly your team responds.
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First Patient of the Day: Measures how swiftly you see your first patient, helping care teams start their day efficiently. This report tracks the time from the patient’s appointment to being seen by a provider.
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Kept Appointments: Provides insights into kept appointments, no-shows, and scheduled appointments for each department. This helps predict no-show trends and adjust scheduling accordingly.
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Patient Visit Breakdown: Offers a snapshot of visit counts and average patient cycle times by department to better understand what is happening in the clinic.
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Reports Accessed: Shows how frequently reports are accessed and by whom, aiding in understanding what information is known and what needs to be shared.
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Staff/Patient Locations: Details staff members’ last known locations, crucial for emergencies and useful for managing daily team activities.
More Sounds in More Locations
We’ve expanded our sound library to include subtle, quiet options for non-urgent notifications (see our library here). Additionally, sounds can now be played from tablets, not just Flowstations. This is handy in emergencies or even if you want an alert from rooms ready for MAs.
Safety Badge
If you haven’t heard yet, our new beacons, now called Safety Badges, offer longer battery life and a crucial new feature: the ability to request staff assistance directly from the badge. In emergencies like a patient vomiting, losing consciousness, or becoming hostile, you can call for help quickly by pressing the badge without needing to use a tablet.
Traffic Patterns
A new report highlights staff members' frequent travel patterns. This serves two primary purposes: understanding where care team members travel most often to improve workflow efficiency and providing a fun way to track daily steps.
Integration with Microsoft Teams
If you’re unaware, notifications can now be received through Microsoft Teams. Care Team members subscribed to the same notifications will be added to a group chat, allowing them to discuss and coordinate their responses.